Privacy Policy

 Effective Date: 01/02/2025

 Last Updated: 01/10/2025

Welcome to HUWMO ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting any personal data we process through our website, applications, and integrations.  This Privacy Policy explains how we collect, use, store, and disclose personal data, and your rights under applicable data protection laws (including the General Data Protection Regulation (GDPR)). 

1. Data We Collect

We collect and process personal data in the following contexts:

(a) From our Website

• Contact details you provide (name, email, phone, etc.)
• Information submitted through forms or inquiries
• Technical data (cookies, IP address, browser type, analytics)

(b) Through Our Integration Partners

When a hotel authorizes an integration via one of our partners, we may access and process the following categories of data:

• Hotel property information (e.g. property ID, room details, rates, availability)
• Guest information (e.g. name, email, reservation details, stay history)
• Transactional data (e.g. booking confirmations, cancellations, modifications)

We only request the minimum data necessary to provide our services.

2. How We Use Personal Data

We process personal data for the following purposes:

• To deliver and operate our software and any integrations we have in place with partners
• To provide customer support to hotels using our services
• To personalize user experience
• To analyse website usage and improve our content
• To send updates, marketing materials, or newsletters (if consent is given)
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. These may include:

• Essential Cookies: Necessary for the Website to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Website.
• Marketing Cookies: Used to track user behaviour for targeted advertising.

You can manage your cookie preferences through your browser settings.

4. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, or email services.
• Legal Authorities: If required by law or in response to legal requests.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Encryption in transit (HTTPS/TLS) and at rest
• Role-based access controls and audit logging
• Secure development and monitoring practices

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and obtain a copy of your data
• The right to correct inaccurate or incomplete data
• The right to request data deletion
• The right to withdraw consent for marketing communications
• The right to object to certain data processing activities

To exercise these rights, please contact us at info@huwmo.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

HUWMO
Email: info@huwmo.com